FAQs

Who can I contact for billing information or questions?

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For billing-related questions, please contact the health club where you have membership and they will gladly assist you.  Alternatively, you may contact ABC Financial for further information about individual membership billing. They can be reached by phone at: (888) 827-9262 or by email:customercare@abcfinancial.com

How much does a gym membership to Club Metro USA cost?

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All of our standard gym memberships begin at $19.99. This gives you basic access to Club Metro USA amenties, but many members choose to customize their memberships with extras like classes or personal training. To get specific pricing for your needs, please contact the Club Metro USA health club you are 
interested in joining. They’ll be happy to help you customize a gym membership to meet your needs.

How old must I be to join Club Metro USA?

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Anyone under the age of 18 wishing to become a member at Club Metro USA must have parental consent to join. Any member under the age of 16 must have parental consent as well as be accompanied by an adult at all times. Minimum age requirements may vary by location; please contact your local Club Metro USA fitness center for more details.

I haven’t exercised in a really long time. Is Club Metro USA right for me?

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Absolutely! At Club Metro USA, we offer a supportive environment for you to achieve your personal fitness goals, whatever they might be. We all have our own challenges and histories, and we encourage everyone to start where they are and improve from there. If you’re not sure where to begin, we also have excellent personal trainers who can give you the support and guidance you need.

Where are the fitness class schedules?

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Class Schedules for each Club Metro USA location can be found by clicking the “Classes” tab on the top of the homepage and selecting the location nearest you to access their class schedule. For further information on class schedules, please contact the club directly.

Are there any deals or membership promotions at this time?

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To find out more information about membership deals and promotions, please contact the Club Metro USA health club you are interested in joining. Select the “Locations” tab on the homepage to find a Club Metro USA near you.

How can I obtain a free pass?

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First-time guests are welcome to try out one of our clubs with a free pass. Just select the “Locations” tab and choose the location nearest you. The link to register for a free guest pass can be found on the homepage of each location’s page.

Where can I send employment inquiries?

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As each Club Metro USA health club is independently owned and operated, please contact the location directly where you wish to seek employment. You can also select the careers tab on the club’s landing page to submit your resume and find available job postings.

How can I cancel my gym membership?

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Instructions for membership cancellation can be found on the back of your Club Metro USA membership agreement. For more information and assistance, please contact the club where you are a member. Find the local club page via the “Locations” page and find the “Contact Us” tab on that specific club’s menu.

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